Shipping Policy
At Trexxo.co, we are committed to providing a reliable, transparent, and efficient shipping experience. This Shipping Policy outlines how orders are processed, shipped, and delivered to ensure that your purchase arrives safely and on time.
Order Processing
Orders are typically processed within 1 to 3 business days after payment confirmation. During this time, we verify order details, conduct quality checks, and prepare items for shipment. Orders are not processed on weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information so you can monitor the progress of your delivery.
Shipping Time
Delivery times may vary depending on your location and the shipping carrier.
Domestic orders usually arrive within 5 to 7 business days after processing.
International orders may take between 10 to 21 business days, depending on customs procedures, shipping carrier operations, and the destination country.
Please note that delivery times are estimates and may occasionally be affected by circumstances beyond our control.
Shipping Costs
Shipping costs, if applicable, are calculated at checkout based on the delivery destination and order details. Any shipping fees will be clearly displayed before completing your purchase.
From time to time, Trexxo.co may offer promotional free shipping on selected products or orders.
Order Tracking
After your order has been dispatched, a confirmation email with tracking information will be sent to you. This allows you to follow your shipment and stay informed about the delivery progress.
If you do not receive tracking information within several days after placing your order, please contact our support team for assistance.
Shipping Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to factors outside of our control. These may include weather conditions, high shipping demand periods, customs inspections, or carrier disruptions.
If your order experiences an unexpected delay, please contact us and we will do our best to assist you.
Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We recommend notifying us within 48 hours of receiving a damaged item so that we can investigate and provide an appropriate resolution.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
Email: info@trexxo.co
We appreciate your trust in Trexxo.co and are committed to ensuring a smooth and reliable delivery experience.